Managers of storage facilities are all too familiar with the hassles and difficulties that come with running such a business. Now in a time where technology is beginning to play a much larger role in virtually all aspects of business, more and more managers are beginning to utilize automated, unmanned facilities.
Not everyone who runs a storage facility feels that this is the best route, but for those whose responsibilities may become too time consuming, unmanned facilities can provide a weight of their shoulders. Rather than having to be present on a daily basis, installing on-site kiosks where customers can submit payments, personal information, and even fill out electronic contracts allowing them to move in that day provide a convenience for both you as a manager and the customers. Alternatively, displaying signs that list your facility’s phone number and website allows potential storage unit users to find all the information they need online through their smartphones.
A common concern for those skeptical of unmanned facilities is the supposedly increased chance of vandalism or theft. When on-site managers and staff have left for the day, locking up and securing the facility is their first concern. For automated facilities that regularly have little to no staff on site, the steps in preventing crime should be approached differently, though they can offer relief. Installing 24-hour security cameras, keeping the facility well lit at night, and improving any gates or locks to the most high-quality forms of technology available can guarantee the safety of all storage units. Location is also key. Take note of the surrounding community and the specific crime rates that come with it.